You are in charge of the budget for a small law firm that has just moved into new premises. The premises need some refurbishments such as painting, and the consultation rooms need repairs to the windows. The firm has contracted a jack-of-all-trades building repairer, Repairs 911, to take care of the refurbishments. Repairs 911 completes all repairs to the property, and you pay them. A few days later, the firm notices that the windows still creak when they open, and the painting has not been completed neatly.
1. What would this be classified as and what does this mean?
2. What remedies do you have against Repairs 911 and what is the most popular remedy? Can you cancel the contract and ask for a specific performance?
3. What performance could you demand from Repairs 911? Why this one?