You are in the business of supplying building materials to construction contractors in Kedah and Perlis. Part of your sales are credit sales. The implementation of PKP has caused some of your customers to have problems to pay you. They are paid according to the level of progress of the project carried out. The implementation of PKP has caused delays in the construction of their construction projects. As a result, they are also late in receiving payments from their customers. Various reminders have already been sent to them and you are also aware of their current situation. Describe collection strategies / collection measures that you can use to collect payments from your customers who have problems as stated. (25 marks)