You are interviewing for a job as a barista at the local coffee shop. The manager interviewing you possess the following question: "You made a cup of coffee for a customer just as the customer ordered. When you hand the customer the coffee she says it doesn't taste right and is not what she ordered. You know that you made exactly what she ordered but she is very certain that something is wrong with the coffee. What do you do?" This question is an example of a: Responses skills-based interview question. illegal interview question. situational interview question. behavioral interview