You are newly appointed manager at Hair & Co. It is a family-owned business in the

Sydney CBD.

It is a busy unisex salon with ten employees, specialising in cutting, styling, and

colouring hair.

You have observed some key safety issues in the salon. For example, hairdressing

products can carry risks of eye or skin irritation for both staff and customers. And even

something as commonplace as shampooing carries risks for everyone in the salon.

Also, the wash basin area is a major risk, where people might slip on wet floors.

The wet nature of the work - when staff are constantly shampooing 20-30 times a day

- carries a risk of occupational dermatitis, a major issue in this industry.

Even though the salon is covered by insurance, to make sure the customers feel safe

and happy at the salon and the staff can keep up with the busy schedules without

undue difficulties, you want to make a risk management process and treatment plan

for all the risks present so everyone knows how to deal with each risk situation.

Make a Risk Management Process and treatment plan including the following:

1. Details of the risk situation

2. Who you needed to communicate with during the work undertaken, including

relevant stakeholders, colleagues and management