You are not happy with the performance of a team member. In this context:

a) What type of communication will you use to relay your concerns to the concerned team member?

b) If the performance of the team member does not improve even after voicing your concern, what form of communication will you use to convey the information to the senior management?

a) a) informal oral, b) informal written b) a) informal oral, b) formal written c) a) formal written, b) formal written d) a) informal written, b) formal written