You are required to prepare a high-level operational plan and briefly present it in the class for the scenario assigned to your group. You are required to submit TWO documents; a WORD document with the detailed plan and a PPT with a brief overview to be presented during the final class in WEEK 14. You will need to conduct research, refer to the notes from class, and provide details on the following 1. Vision and Core Values - You are expected to provide the quality level you envision for your scenario and set the benchmark through your vision. You will need to provide reasons for your choice of vision, such as industry analysis. 2. Value Gap - You are expected to provide details about what you will do in order to identify the gap between the current state and the vision you have developed. 3. Four Sources of Risk Analysis - You are expected to analyze the four sources of risk and determine their severity to identify the highest priority for action to minimize and eliminate them. 4. Performance Indicators - You are expected to determine and develop the performance indicators that you will be focusing on and prioritize them

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