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You are required to submit an essay of 3000 words. Choose a Profit-making organisation of your preference, research and critically analyse its current approaches to

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"You are required to submit an essay of 3000 words. Choose a Profit-making organisation of your preference, research and critically analyse its current approaches to quality management by considering customer satisfaction, the quality improvement cycle and international market competition within its industry. Conduct a SWOT analysis in its approaches to quality management. Application of relevant theoretical concepts is required."

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