You are required to write an analytical journal of your experiences in conducting the counselling/mediation session (see hurdle above). You should analyse the counselling session using the S*T*A*R technique. The following headings should be addressed: Online tutorials: breakout room recording link (upload to ECHO360) S: Situation - in this section you will give a brief description of the situation/case by identifying the presenting operational/behavioural issues involved together with likely ramifications. You are required to consider potential outcomes as reasons for the session. T: Theory/Techniques - in this section you will describe any theories applicable to counselling together with an overview of techniques/communication aspects discussed in tutorials that would apply to counselling/mediation generally. You should consult your text and readings for this section. You should also outline legal and ethical issues relevant to this case. *Include references A: Action - in this section you should examine the actions taken in the session by yourself and the participant in relation to the theories/techniques outlined above. For example; what technique was used in order to convince the employee that there was a problem? Include the agreed action plan from your role-play