You are responsible for the accountants who perform professional audits for organizations seeking to reduce financial risk and better understand their financial position. A member of your team, George, is not meeting performance expectations. Several clients have complained that he has not provided them with information to reduce their risk and offers very little feedback on improving the management of their finances. In reviewing George's work and meeting with him, you discover that he lacks some of the skills necessary to identify risks an organization is facing. While he understands some of the information he needs to provide to clients, he admits that he is not confident in his ability to clearly communicate this to the clients. You also notice his reports are not well-written and are difficult to understand.

• How can you use training to help George build the skills necessary to do the job?
• What specific training does Goerge need?
• What recommendations should be included in a training plan for George?