You are responsible for training a group of new employees in proper e-mail use in the workplace. Describe six important e-mail best practices you should cover in the training session. 2. There are several techniques to gain your reader's attention in the opening of a persuasive message. List two of these techniques and write an original example of each. 3. Explain what a business plan is and when one is necessary. Then list five components that should be included in a business plan, describing the type of information that would be included in each. 4. Assume that a friend has an important job interview next week and has come to you for advice. List and explain five tips you would give your friend to prepare for the job interview.