You are the chief executive officer of a financial services company which prides itself on good governance and high ethical standards. You become aware that an employee has expressed negative views on social media about one of your companys products. This could lead to reputational damage to your company if the comments are escalated by competitors or more widely in the media. The employees use of social media was outside working hours. You are unhappy that an employee has expressed such views on social media but you also want to respect the privacy of employees and their rights to express their opinions. This situation could happen again in future. What steps will you take to resolve this issue and maintain the companys reputation as a leader in governance and ethical standards?