You are the Director of a noIf you have an employee handbook at work, it probably contains a similar plan. You do not have to design an identical plan, but it will give you an idea of what I am looking for. You may wish to include 3 or more steps to handle the situation. Also consider and identify the types of conflicts that you are seeking to address. You may also include any ideas to prevent these problems.n-profit Food Bank. You have 16 employees and 45 volunteers. You could not function without volunteers, but this creates some problems. There is frequently some tension between some of the employees and some of the volunteers. Many of the volunteers are professionals. A volunteer who is an accountant keeps your books, and files the forms with the IRS and Department of Revenue. These volunteers resent employees always telling them what to do, and how to do everything. Some of the employees have less education than the volunteers and resent being talked-down-to by volunteers who know less about what needs to be done than they do. The employees are suspicious that they will eventually be replaced with all volunteers. Some volunteers are unreliable