You are the general manager of a fixed base operation (FBO). Your shop performed an annual inspection on a customer's airplane and released the airplane to the customer when the job was completed, but before your bill was paid, the customer complained that the bill was excessive, and refused to pay it. Arriving for work one morning, you notice the airplane parked in one of the airport's transient parking spots, unattended. The thought occurs to you to tow the airplane into your hangar, lock it up, and refuse to release it until the bill is paid.

1. If you follow up would you be committing an intentional tort?

2. Has customer committed an intentional tort?

3. Is this a prudent course of action?