You are the general manager of a fixed base operation (FBO). Your shop performed an annual

inspection on a customer's airplane and released the airplane to the customer when the job was

completed, but before your bill was paid. Later, the customer complained that the bill was excessive,

and refused to pay it. Arriving for work one morning, you notice the airplane parked in one of the

airport's transient parking spots, unattended. The thought occurs to you to tow the airplane into your

hangar, lock it up, an