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You are the HR leader of a regional department store with 10 facilities. The results of a recent employee engagement survey have indicated the following

You are the HR leader of a regional department store with 10 facilities. The results of a recent employee engagement survey have indicated the following negative behaviors:

  • Poor participation at company safety meetings.
  • Disregard for customer safety issues, such as leaving wet floors in common areas as well as misplaced merchandise.
  • Animosity between stores, such as not disclosing shareable inventory.
  • Steadily growing turnover at most locations.

voiceover presentation to the CEO about how these individual behaviors impact store performance and organizational performance and that addresses the following:

  • Present the differences between person-level behaviors and store-level behaviors.
  • Explain how person-level behaviors lead to store-level losses.
  • Explain how store-level behaviors lead to overall organization-level losses.
  • Explain how losses negatively impact the bottom line and ultimately strategic goals.
  • Summarize your presentation with a value-tree diagram that links behaviors at all levels to strategic goals.
  • Offer a recommendation on what issue should be addressed first and why (i.e., highest risk, easiest to gain buy-in, etc.).

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