You are the HR Manager at ABC Ltd. ABC is in the business of same day courier services, serving Metro Vancouver area since 2005. They have 20 owner operators working full time and 7 part time delivery drivers. Next month 2 full time drivers are retiring while 1 full time and 2 part time drivers have already submitted their resignations. Their notice period would be ending on Nov 5th . Moreover, ABC expects a surge in demand in the coming months (Christmas holidays). ABC like many other delivery companies has experienced a surge in demand during this pandemic specially after the reopening of the businesses in the last quarter. Finding experienced & professional delivery drivers however, had always been a challenge for ABC. ABC had been a good employer and had been rated amongst top 5 best employers last year in Lower Mainland in their category offering competitive pay package with benefits. Part A: 15 marks You are the HR Manager at ABC. After Carefully studying the job requirements (refer chapter designing & analyzing jobs) and keeping in mind, 4 steps of recruitment process chalk out a hiring plan. Develop an application form showing what information would you like to collect. 1) Hiring Plan : 5marks. 2) Writing the advertisement: 5 marks 3) Application form : 5 Marks

For #1) Hiring Plan, I would like to see the following; Step 1) Identify openings: How many drivers would you recruit (keeping in mind the existing requirement and future demand forecast) Step 2) Determine job requirements (Job description) Step 3) Decide recruiting source Step 4) how would you develop the pool of qualified recruits? You need to decide where would you advertise? In local newspapers, job search portals etc. Or just a want Ad would do? Or both Part B: 15 marks: 15 marks Now that you have received 200 applications you invited 50 applicants for interview after screening all applications. Review the following and advise; A) Would you put each applicant through any type of testing? If yes which all test/s would you choose and why ? If no, give reasons 6 marks B) Which interview technique would you suggest & why? 4 marks C) Prepare a checklist of preliminary questions that you would ask in the first round of interview (face to face or over the phone or even video calling). 5 marks

In APA Style.