Question
You are the leader of a community social service agency made up of 40 employees. The majority of the team includes women from the majority
You are the leader of a community social service agency made up of 40 employees. The majority of the team includes women from the majority culture. Recently, there has been some conflict within your team with some team members feeling excluded which is concerning because social workers value principles of relationship-building and inter-professional collaboration to facilitate engagement with clients, constituencies, and other professionals as appropriate. You start to question the conflicts in your office and recognize that the conflict is occurring between the older employees and those who are younger. Your employees report that there has been some 'racially negative' language that was overheard. As the leader of the agency, you must address these concerns. You have decided to provide training to your employees as a way to translate research findings into effective practice. For this assignment, your employee training will cover bridging differences in the workplace. Your presentation should contain information on how to acknowledge differences in a respectful manner and how to increase engagement. Address your expectations for behavior from the colleagues and strategies for creating a more inclusive, successful organizational culture connected to understanding strategies to engage diverse clients and constituencies to advance practice effectiveness. Make sure and include content related to social workers' understanding of how their personal experiences and affective reactions may impact their ability to effectively engage with diverse clients and constituencies.
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