You are the manager at a fitness center . One of your personal trainers has a client who just completed a health risk assessment using the ACSM risk stratification questionnaire . The client has multiple identified risk factors that put them in the high-risk category, meaning they will need a medical clearance to complete a fitness assessment. The client is visibly upset and is challenging your trainer's credibility and the validity of the ACSM screening. Your trainer has come to you to speak to the customer . Please address all four elements below: How do you approach the client ? How would you explain to them the purpose of prescreening and what it means for club and client safety ? How would you defend the credibility of your trainer ? How do you keep them satisfied as a customer even though you cannot provide the assessment ?

only 5-10 sentences