You are the manager of a auto service department at a location at a large multi-brand, multi-location car dealership. You have been in discussions with the companys accounting manager to determine the management reports that are available to you. The accounting manager indicates that they can provide monthly reporting to you on the following four areas:

A) efficiency data on your departments work performance.

B) quality data on your departments work performance.

C) profitability data of the whole company.

D) profitability data of your service department. Your company will charge your departments budget for the reports you receive and you have a limited budget with many competing priorities.

1) Looking at each available report category identify the priority, most important to least important, you would place on that reporting.

2) Explain the reasoning for your prioritization. Finally you determine that you can only afford 3 of the 4 types of reports.

3) Which three would you want and why?

4) Which would you decide to do without and why?