You are the manager of a Health NGO (Non-governmental organisation) in a developing country, explain how ICT could help improve the current situation and provide better services to the patients and users. In your analysis you should: a) Describe in detail the present situation and/or process (inclusion of a diagram or flowchart of the current process or procedure) b) Explain how the introduction of ICT can help to improve the current situation by discussing in detail the various areas of anticip