You are the manager of a large restaurant. A charity organization asks you to donate money. You've already donated your budgeted amount for the year and will not be able to contribute.

What should you do after you've composed a draft of your bad$-$news message to the charity? Check all that apply.

Jot down reasons that explain the bad news.

Review your message and determine whether it is too subtle or too blunt.

Determine which strategy to use.

Proofread for format, punctuation, and spelling.