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You are the manager of a repair shop that services electronic devices such as smartphones and laptops. Customers bring in their devices for repair, and

You are the manager of a repair shop that services electronic devices such as smartphones and laptops. Customers bring in their devices for repair, and your shop has a limited number of repair technicians available. You want to analyze the performance of your repair shop to ensure efficient utilization of your technicians and minimize customer wait times.
Arrival Rate (\lambda ): 15 devices per day.
Service Rate (\mu ): 10 devices per day per technician.
20 devices total (mu for system)
Number of Repair Technicians (c): 2 technicians.
Are there enough technicians to handle the incoming repairs efficiently?

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