You are the manager of an independently-owned grocery store. Your owner just told you that customers have been complaining about lack of items on the shelves, customer service and speed of service at check-out. Staffing has been a recent problem and employee morale has been pretty low lately. You take an amazing Performance Management course and have some ideas about how to make some improvements! What results and behaviors did you pinpoint? o List 3 sub-goals and describe the final goal. What is your theme? Give 3 examples of how you used your theme. What reinforcers did you provide? o What performances did you celebrate? How many celebrations did you have? What did each celebration entail? What did you talk about in these celebrations? What data did you graph? How often did you update your graphs? Specifically, who provided feedback to whom? Specifically, who provided reinforcement to whom?