Question
You are the marketing analyst for a local restaurant. The restaurant, periodically conducts advertising campaigns which include offers for gift cards, free appetizers, and priority
You are the marketing analyst for a local restaurant. The restaurant, periodically conducts advertising campaigns which include offers for gift cards, free appetizers, and priority seating. The restaurant has established a membership system and has assigned a passport number to its members and is able to track dining history and the amount spent at each visit. The attached file Homework2_dataSource.xlsx contains transactions over a two year period. Each record includes the transaction number, the date of visit, the amount of bill, and the members passport number.
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Use Pivot table to identify the most recent transaction, frequency, and monetary value for each passport member.
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Use lookup functions to assign scores for the recency, frequency, and monetary values. The following cutoff points can be used:
Recency Cutoffs | Frequency Cutoffs | Monetary Value Cutoffs | |||
1/1/2010 | 1 | 0 | 1 | $0 | 1 |
1/1/2013 | 2 | 5 | 2 | $800 | 2 |
9/1/2013 | 3 | 10 | 3 | $1500 | 3 |
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Generate descriptive statistics using charts, tables, averages, medians, modes, or other summary statistics.
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Generate predictive statistics using correlations, regressions, or other forecasting techniques.
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Provide insights and marketing recommendations for the company.
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