You are the owner and Project Manager (PM) of ABC Construction Company. Your company specializes in designing high-quality, customized homes in the Greater Toronto Area (GTA). You have just been hired by the Johnson family to build them their dream home. You run a small operation and there are only two employees; you as the PM and a part-time accountant. All of the other work (e.g. electrical, plumbing, HVAC, drywalling, etc.) gets outsourced and subcontracted to trade professionals in the GTA. Housing construction in the GTA is really growing. At the moment, you are scheduled to complete 11 houses this year. You have promised the Johnson family that the final costs for their home will range from $950,000 to $1,000,000. It will take approximately five months to build their home as soon as groundbreaking starts. The Johnson family is on a tight budget and are wiling to delay the project to save costs

Prepare the Project Scope statement on questions:

• Customer Reviews - who is your point of contact? How will you manage expectations?