You are the owner of a small company that provides cleaning services for local bed and breakfast accommodations. You currently have five cleaners working for you, and you have found recently that your time is being consumed by the management of your personnel rather than the needs of the business.

To rectify this problem, you have recently appointed a new team manager that will take care of the day-to-day running of the company and the care of your five personnel. The appointment will allow your company to become more competitive and continue to function more practically, freeing up more time for you to manage the financial and operational sides of the business.

Based on Case Study D, you need to arrange an update on the new procedures for the staff members.

1. How would you manage and implement these activities effectively?

Please ensure that you include the below requirements in your answers:

The introduction of the new team manager

How the day-to-day procedures will change

How you will monitor and update the staff members.