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You are the production manager of a metal products company. Over the past two months, the quality control charts your company produces for the metal

You are the production manager of a metal products company. Over the past two months, the quality control charts your company produces for the metal stamping process indicate the process is "out of control" with the number of defects exceeding the upper control limit. You execute an investigation that concludes the defects are largely a result of out of spec steel sheeting provided by your primary supplier. What actions would you take with this supplier to rectify the situation?

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