You are the project manager for a web site development project undertaken to provide shipment-tracking capabilities for the various manufacturing facilities. During the final stage of user acceptance testing, a business analyst has raised a concern that a shipment summary report, which was specifically requested during the initial requirement study, has not been delivered. What should be the next action that you take? OA) Refer to the project charter to see if this item is part of the charter. OB) Refer to the scope management plan and then either accept or deny the business analyst's claim. OC) Refer to the WBS and then either accept or deny the business analyst's claim. D) Refer to the minutes of the meetings to see if this item was requested and then decide if that should have been part of the scope.