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You are the Quality Director for a hospital, and struggling to control the rate at which your patients are developing Staph Infections. You have decided

  1. You are the Quality Director for a hospital, and struggling to control the rate at which your patients are developing Staph Infections. You have decided to use control charts to understand the situation, bring the problem of Staph Infections under control, and monitor the rate of staph infections going forward. Please explain the steps you will take to establish and implement control charts in this situation. (20 points).

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