You are the researcher of a gym/fitness chain that has 100 locations in Canada. The company president asks you: Should we offer virtual fitness classes to increase the number of our clients? How do we know? Please respond to the president with the three questions to address/ three decisions to make with regard to business experiments. Explain the difference between lab and field experiments. The fitness chain president asks you to design an online survey on customer satisfaction with the current in-person fitness classes. Please operationalize the concept of customer satisfaction with the current in-person fitness classes, with 3 dimensions and 2 elements/ dimension. Design a questionnaire with 8 close-ended questions.( 2 nominal, 2 ordinal, 2 interval,2 ratio)