You are the sales manager at Hoosier Health Depot, a home health, and medical supplies wholesaler. One of your responsibilities is to monitor and evaluate the performance of sales associates. There are currently five temporary sales associates. Their six-month probationary period is up, and your task is to analyze their sales records and customer service ratings to decide who will be hired for the three permanent positions with Hoosier Health Depot and who will be terminated. The monthly sales records of the five sales associates were tabulated below. A common benchmark expected of probationary sales associates is to achieve average sales of $70,000. While the average sets the threshold, month-to-month changes should be considered also (i.e., whether the sales were improving or trending downward).

Table 1 Monthly Sales

	Month 1	Month 2	Month 3	Month 4	Month 5	Month 6
Matt Brown	68649	69185	71061	71278	72070	73788
Kim Garcia	67202	68726	69415	71461	72890	73367
Devin Jackson	68903	69168	70985	72170	71820	71247
Kelsey Loudon	68662	69930	69418	71493	72022	72147
Chris Wong	67903	68968	70385	70970	73220	74647

Another important performance measure is medical supply store owners/managers evaluation of the associates product knowledge and service quality. Customer ratings must be considered in your hiring and termination decisions. Typically, average ratings of 4.25 or higher (on a 5-point scale) are expected.

Table 2 Customer Ratings

	Month 1	Month 2	Month 3	Month 4	Month 5	Month 6
Matt Brown	4	4.3	4.4	4.5	4.6	4.6
Kim Garcia	4	4.3	4.6	4.6	4.6	4.6
Devin Jackson	3.9	4.2	4.3	4.4	4.5	4.5
Kelsey Loudon	4	4.3	4.4	4.4	4.4	4.5
Chris Wong	3.9	4.3	4.5	4.5	4.6	4.6

Task Analyze the data and write a notice of termination to the sales associates who do not make the cut. Follow specific directions below. Create a separate memo for each sales associate terminated.

Directions The report should be about 2 pages (1 page for each memo)

1. Use memorandum report format
2. Use indirect order (a.k.a. inductive order) present your analysis before you get to the bad news.
3. Communicate the bad news using appropriate tone and best practices detailed.
4. Create a chart to organize and display sales and ratings information.
5. Use well-developed sentences and paragraphs with clear organization and smooth transitions.
6. 6. Use correct punctuation, grammar, and proper standard for the use of numbers
7. 7. To avoid plagiarism, do not use exact wording from these facts. Use your own words (i.e., paraphrase).