Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

You are the system analyst of XYZ Company which involved in producing computer keyboard for more than 20 years and recently signed a contract with

You are the system analyst of XYZ Company which involved in producing computer keyboard for more than 20 years and recently signed a contract with DELL Computer Company. As the system analyst, you have been assigned to the task of developing the context diagram, level 0 DFD and document flowchart for the company. The situation in DELL Company customer order processing is as follows: Customers orders which are all credit sales arrived via email and by phone. When the order is processed, a number of other documents are prepared. During this process, the following documents were created: Order processing create a packing slip, which the warehouse uses to fill the order A customer invoice is prepared and sent once the goods has been shipped When the order are not accepted, an order rejection is sent to the customer explaining why the order cannot be filled A receivable notice which is a copy of the customer invoice is sent to the accounting department to update the account receivable report. Normally when the new order comes in, the processing clerk checks the customer credit file to confirm credit approval and to ensure that the amount falls within the credit limit. If either of these conditions is not met, the order is sent to the credit department. If the order meets both conditions, the order processing clerk enters it into the system on a standard order form. The information on the form is used to update the company customer file (in which name, address and other informations are stored). Then, this form is placed in the company open order file. When the credit department received a rejected order, the credit clerk determines why the order has been rejected. If the credit limit has been exceeded, the customer is notified that the merchandise will be shipped when the company received the amount owed. If the customer has not been approved for credit, a credit application is sent to the customer together with a notification that the order will be shipped as soon as the credit approval is granted. Before preparing the packing slip, the system checks the inventory report to determine whether the company has the products ordered on hand. If the items are in stock, a packing slip is prepared and sent to warehouse. Once notification of shipped goods has been received from the warehouse, a customer invoice is prepared. A copy is filed by the processing department and another copy is sent to the customer. The last copy is sent to accounting department so that the accounts receivable account can be updated. A note is placed in the customer file indicating that the invoice has been sent. Required: * Prepare the document flowchart to depict the order processing in XYZ Company

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Financial Statement Fraud Prevention And Detection

Authors: Zabihollah Rezaee, Richard Riley

2nd Edition

0470543205, 9780470543207

More Books

Students also viewed these Accounting questions

Question

Self-awareness is linked to the businesss results.

Answered: 1 week ago

Question

1. Too reflect on self-management

Answered: 1 week ago

Question

Food supply

Answered: 1 week ago