You are the Travel Consultant and are required to source and provide information on travel products suitable to meet your customers' needs, put together an itinerary and provide a quote.

Scenario:

Matt and John Masters are planning a trip to Europe next October....departing the first week. They are flexible and want you choose an appropriate date according to suppliers researched.

They want information so they can make a decision on which products to buy

The specific product information to meet the particular sales need Based on the information provided by the customer, I have put together the following travel itinerary and quote. Day 1: Fly from Bangkok to London Stopover in Bangkok for 2 days Stay at a centrally located hotel Day 3: Fly from Bangkok to London Arrive in London and stay at a 3 star hotel for one week

Day 10: Take the Eurostar from London to Paris Stay in a moderately-priced hotel on the Left Bank for 3 days Day 13: Drive from Paris to a city in the south of France Stay in a city in the south of France for 3 days Day 16: Take the TGV from Paris to London Connect to flight home

Products: 1. Flights: The customer has arranged their flights using Frequent Flyer Points, so no further action is required. 2. Accommodation: The customer wants a 2 day stopover in Bangkok. They require a twin room at a centrally located hotel. Cheaper alternatives could include a hostel or Airbnb. 3. Transport: The customer wants some sort of pass to travel the city and a day tour to see some countryside. Recommended products could include the London Underground travel pass and a day tour to Stonehenge or Windsor Castle. 4. Train Journey: The customer wishes to travel from London to Paris via Eurostar. A reasonable priced hotel on the Left Bank is required for 3 days. The customer should be aware that there are different ticket types for the Eurostar, so they should purchase the correct one for their needs. 5. Car Hire: The customer wants to hire a car and drive south for 10 days, dropping the car off in a city in the south of France. They require a car that is automatic, as they cannot drive a manual car. Pick up and drop off locations should be specified, as well as any additional information the customer needs to know.

Interpret any general information and apply this to meet the sales need Firstly, the customer would like to fly to London via Bangkok and have a 2 day stopover in Bangkok. There are three flight options. These include: Flights: Bangkok to London: Option 1: Airline: Thai Airways Departure date: October 1 Departure time: 13:05 Arrival date: October 1 Arrival time: 16:55 Fare: 59,000 THB (approximately 1,935 AUD)

Option 2: Airline: Bangkok Airways Departure date: October 2 Departure time: 10:00 Arrival date: October 2 Arrival time: 13:50 Fare: 45,000 THB (approximately 1,485 AUD)

Option 3: Airline: British Airways Departure date: October 3 Departure time: 14:40 Arrival date: October 3 Arrival time: 18:30 Fare: 40,000 THB (approximately 1,355 AUD)

A good option for accommodation would be the twin room at the Bangkok Marriott Hotel which is centrally located and has a range of facilities. Its Rates are from GBP 81 per night (approximately 143 AUD). A cheaper alternative would be the Ibis Bangkok Siam which is also centrally located and offers a range of facilities. Rates are from EUR 79 per night (approximately 127 AUD). In London, the customer would like to stay in a 3-star hotel for one week. A good option for accommodation would be the Holiday Inn London-Bloomsbury which is centrally located and offers a range of facilities. Rates are from GBP 139 per night (approximately 252 AUD). Another option would be the Mercure London Bloomsbury which is also centrally located and offers a range of facilities. Rates are from GBP 155 per night (approximately 273 AUD). The customer would also like to have some sort of pass to travel the city and a day tour to see some countryside. A good option for the city pass would be the London Pass which gives access to a range of attractions. For the day tour, a good option would be the Stonehenge, Windsor Castle and Bath Day Tour which includes transportation to and from London.

City Passes and Day Tours in London: Option 1: London Explorer Pass Includes: -Hop-on hop-off bus tour -Entry to over 80 attractions - river cruise Price: From GBP 55 per person (approximately 97 AUD)

Option 2: The Original Tour London Includes: -Hop-on hop-off bus tour -Entry to over 60 attractions Price: From GBP 39 per person (approximately 68 AUD)

Option 3: Bucket List London Day Tour Includes: -Tour of Buckingham Palace -Tour of Westminster Abbey -Tour of St. Paul's Cathedral Price: From GBP 150 per person (approximately 261 AUD)

From London, the customer would like to travel by Eurostar to Paris and stay in a moderately-priced hotel on the Left Bank for 3 days. A good option for accommodation would be the Hotel Napoleon which is centrally located and offers a range of facilities. Another option would be the Hotel Mercure Paris Montmartre Sacre Coeur which is also centrally located and offers a range of facilities. After Paris, the customer would like to hire a car and drive south for 10 days, dropping the car off in a city in the south of France. A good option for car rental would be Europcar, which has a range of car types available. The customer would need to be aware that they would need to be over 21 and have a valid driver's license to rent a car.

Car Rental in the South of France:

Option 1: Pick-up location: Nice Drop-off location: Marseille Car type: Economy Price: From EUR 190 per day (approximately 304 AUD)

Option 2: Pick-up location: Nice Drop-off location: Cannes Car type: Economy Price: From EUR 200 per day (approximately 319 AUD)

Option 3: Pick-up location: Nice Drop-off location: Monaco Car type: Economy Price: From EUR 210 per day (approximately 334 AUD)

Train Journey from Paris to London: Option 1: Departure date: October 7 Departure time: 10:13 Arrival date: October 7 Arrival time: 17:56 Price: From EUR 160 per person (approximately 257 AUD)

Option 2: Departure date: October 8 Departure time: 08:47 Arrival date: October 8 Arrival time: 16:30 Price: From EUR 160 per person (approximately 257 AUD)

Option 3: Departure date: October 9 Departure time: 07:13 Arrival date: October 9 Arrival time: 14:56 Price: From EUR 160 per person (approximately 257 AUD) The customer would then like to catch the TGV back to Paris to connect to their flight home. The customer can book their tickets online at the SNCF website

Question: Prepare a script presentation to your client in which you present your product options. Choose one product to push as it is your agency chain's preferred product. This is the point at which your customers will decide which products they want so your final assessment task is to update their booking file with a final version.Also, list the product/s you have promoted and include a list of any commissions you will earn, or if no commission is available, charge a 110AUD booking fee per service/product.