Question
You are tidying near tills and a customer approaches you with a complaint. They bought a tub of pasta salad yesterday and the use by
You are tidying near tills and a customer approaches you with a complaint. They bought a tub of pasta salad yesterday and the use by date has already passed. You decide to:*a. Apologise to the customer, go and get them a new pasta salad, write off the out-of-date salad and ensure it is disposed of correctly. b. Call the manager and advise them that our pasta salad is out of date. c. Tell the customer that "this happens sometimes" and go and get them a new one. d. Apologise to the customer, go and get them a new pasta salad, write off the out-of-date salad and ensure it is disposed of correctly. Do a quick spot check to make sure there are no more out-of-date pasta salads on the shelf.
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