You are to analyze and describe in detail a real life problem situation, such as a problem situation you are dealing with at the present time, and to identify a technique that will help you solve the problem.

PROBLEM: Elecrtric vehicle range issues when pulling trailers for inspection work. Company is being mandated to switch to clean EVs. Employees are pushing back due to range concerns.

First, explain clearly: What the problem is

Why it is a problem (think about the consequences of the problem if it is allowed to continue be unresolved)

Then, describe in detail: What are you trying to accomplish and how using problem-solving techniques to expand your thinking, organize your thinking and/or gather more information would help?

Choose one of the problem-solving techniques (e.g. rating, charting, double-reversal etc.) described in the course material suitable for helping to identify the root cause of your problem and/or solve the problem.

Describe how you can use the technique to help identify the root cause of your problem and/or solve the problem. Do NOT simply describe the process in general. Give specific information about how the technique can be used to help find the root cause and/or solve your particular problem. Give example data, charts, diagrams etc. as required by the technique. Show the results of applying the technique to your problem.