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You are to choose a supplier of a copier based on reliability and service. After gathering data about the alternatives, here is what you found.

You are to choose a supplier of a copier based on reliability and service. After gathering data about the alternatives, here is what you found. a. Calculate the system availability for each option.

Supplier MTBF (hrs) MTTR (hrs) Availability Recommend?

1 59 3

2 72 4

3 16 1

4 93 6

b. Which supplier do you recommend?

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