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You are vice-president of coding operations of the company Medical Coding Associates, which offers remote coding services. The company is located in Des Moines, Iowa,
You are vice-president of coding operations of the company Medical Coding Associates, which offers remote coding services. The company is located in Des Moines, Iowa, but has client service sites nationwide and in India. You oversee five regional managers, and up to this point, each region has operated autonomously. With the recent expansion to India, you saw your time spent in communication with the regional managers grow. You find yourself answering the same question multiple times and putting out the same fires across the country. You hired each regional manager and know their capabilities well. You are confident that given the opportunity they can come together as a team and self-manage in areas such as recruitment, training, compliance, and customer satisfaction. You would be kept in the communication loop, but would not be a member of the team
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