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You are working as an HR manager in the FSX hotel. Your team is about to launch new offers for the hotel. Two senior staff,

You are working as an HR manager in the FSX hotel. Your team is about to launch new offers for the hotel. Two senior staff, Jane and Ashley, believe that the best marketing strategy is a direct mail campaign to a targeted audience. In contrast, the other two senior staff believe that social media ads are a better approach. John believes that an influencer campaign would have the strongest impact. At the end of the discussion, even though there were more votes for the other campaign, the CEO selected John's marketing strategy. This has created a tense working environment, as others believe that the CEO always supports John's decisions because he is his best friend's son. Due to this, all other senior staff do not wish to talk to John and are not happy to get grouped with him for projects. As well, John takes a day off whenever he requires, whereas all other staff members are required to give two weeks' notice which is subject to management approval. The conflict has not been resolved and is therefore increasing in severity. The staff often gossip about this situation, and it has resulted in a decrease in productivity and morale. Employees

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