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You are working at the front desk as a GSA and reviewing the Group folder. You read that there is an expected VIP to arrive

You are working at the front desk as a GSA and reviewing the Group folder. You read that there is an expected VIP to arrive early on Friday morning and has an early check in request for 11am. Based on all of your experiential learning, What are some actions steps you would do to ensure that the hotel is prepared for their early arrival in rooms operations

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