You are working at the gate to board a full flight that has already experienced several delays. Shortly after boarding, the customers are asked to deplane due to a mechanical issue. Several customers have approached the desk asking for a refund, but you are not permitted to provide refunds because the flight has not yet been cancelled. How would you handle this situation? A) Be transparent about the situation and explain all of the customers' options B) Direct customers to another Customer Service Representative C) Tell the customers there is nothing you can do D) Ask your supervisor to talk to the customers