You are working for Ricks, Covington & daughters LLC as the Chief Financial Officer. You are in charge of the company's new projects committee and received a bid from Alvarado Cleaning and Pest services for janitorial services for the company's new building in Chicago. After assessing the costs and benefits of outsourcing janitorial services versus keeping the services in house, the expansion committee voted to hire janitorial staff as part of the company's workforce instead of using outside sources. However, the company is interested in Alvarado's pest services and would like to know more about their pest services.