Question
You as a mid-level business manager working in the parcel delivery business with many full and part-time workers. Due to the Pandemic, you are presented
You as a mid-level business manager working in the parcel delivery business with many full and part-time workers.
Due to the Pandemic, you are presented with a significant employee salary problem that must be promptly solved or the company may suffer labor unrest.
Your mid-sized company has a union shop but works on low- margins. Senior administration expects you to advise them on approaches.
Look at the various creative thinking approaches that we have touched upon in classes, for a plan to address the issues.
- Employing a Mind Map presentation approach, identify and frame the issues, the symptoms, and the problems presented by this situation (5%)
- Select the linear logic-based problem-solving approach you would employ to advise senior administration on how to address the problem and why? Provide the CPS steps in your thinking. (5%)
- Select one of 3 lateral problem-solving approaches to address the same problem: either the SCAMPER, 6 HATS or DESIGN THEORY approaches that we have discussed in class this term. (5%)
- Sum up your solution to the Issues by combining Linear and Lateral thinking into a Whole Brain approach. (5%)
- How will you make your choice and what arguments will you make to persuade the administration to accept your advice. (5%)
- BONUS POINTS: What innovations might you anticipate because of your recommendations.
Please put the number for each answer you are answering.
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