An advocacy group has hired an IS developer company to develop an information system to support operations of a bike sharing system.

See the business case for detailed description. First, the developer company analyzed operational business processes of the bike sharing systems (bike renting, user management and billing) to produce a summary of those processes, and describe how the information system will be able to automate them.

Directions

Summary with the description of each business process. This summary will include:

A brief description of what or who (hardware or user) will initiate it;
What the process should do.
An explanation of the role of the information system to support this process.