Question
You can do everything right in a sales call, and still not get an immediate YES from your prospect/customer. You can plan your sales call,
You can "do everything right" in a sales call, and still not get an immediate "YES" from your prospect/customer.
You can plan your sales call, build rapport with the customer, conduct a thorough "Needs Analysis," communicate your features, benefits and value proposition...and... the customer might still raise some concerns/objections.How will you handle them?
You are selling beauty products to a hair salon
Part 1: What are three potential concerns/objections that the customer might raise at some point?
Part 2: for each objection, identify which one of the five most common type of objections the customer is raising.
Part 3: describe how you will handle each objection
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