You decide that you need to change the ways you interact with the sales staff. Which of the following actions would best remodel your behavior based on the persuasion principle of being what the audience needs in order to work with them effectively? Spending time working the sales floor when the store is very crowded, and handing off commission-based sales to your employees Training some of the better salespeople in more effective techniques for leading customers to the high-margin items that management is interested in Allowing more employees to take the day off on national holidays, so that they can get the rest they deserve Making sure that all employees wear their name badges, so you can speak to them by name when you're working with them