Question
You drive for Goober, a new ride-share company, that is trying to break into the market and compete with Lyft and Uber by offering better
You drive for Goober, a new ride-share company, that is trying to break into the market and compete with Lyft and Uber by offering better wages to its drivers.
As part of the company's training for new employees, you are told it might be a good idea for you to offer a "cash-back" option -- in cash -- under the table to your customers, in return for them posting a 5-star review of your driving on Google before they leave the vehicle.
The problem, of course, is that this cash-back money comes out of your own pocket, not Goober's, which still collects the original fee electronically from the customer. It also violates the terms of the government's license to carry passengers to which the parent Goober company had to agree.
Your continued employment with Goober, however, depends on you consistently getting 5-star customer reviews, virtually all the time. And, if your ratings slip, you are moved down the ride queue and therefore get fewer calls.
What do you think about Goober's business practice? Do you want to keep working for them? Why or why not?
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