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You have also just conducted your first 6-week inspection at 9 Magical Mews. During the inspection Amanda let's you know that the air conditioning system

You have also just conducted your first 6-week inspection at 9 Magical Mews. During the inspection Amanda let's you know that the air conditioning system is not working and she is very upset at this inconvenience. Consider this scenario and create an action plan on how you would respond to this situation

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