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You have been appointed as a quality management consultant for your company. Your company has recently experienced a decline in customer satisfaction and an increase
You have been appointed as a quality management consultant for your company. Your company has recently experienced a decline in customer satisfaction and an increase in product defects. Your task is to analyse the current quality management system (QMS) of your company and propose improvements based on the ISO 9001:2015 quality standard. In your report, address the following learning outcomes: i. Identify and apply the ISO 9001:2015 quality standard. Identify the current quality management practises in the manufacturing company. Assess the company's compliance with the ISO 9001:2015 standard. ii. Describe the roles of the quality management system in the ISO 9001:2015 standard: Analyse how the company's current quality management system aligns with
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