You have been appointed as an IT consultant for a medium$-$sized family business chain company $($can be production or service, such as furniture production or carwash service$)$ in your city. The company has three outlets across the city, and each outlet employs minimum ten staffs that accumulate for all the departments and a general manager. The management of the business is dissatisfied with the slow pace with which information flows within each company, as well as with the lack of information available to management for decision$-$making purposes. Technology is lacking in many areas of the business. Customer orders are recorded manually, there is a lack of communication between the supervisors and staffs in almost every aspect, and errors occur frequently. The owners of the chain cannot extract valuable information timeously, and sometimes discover only months later what actual sales figures were for previous months. There are also some financial issues as the company always late in closing the monthly accounts with varieties of reasons mainly because of the late report from the outlets and etc.The business has experienced many problems, which include: Inefficient stock systems; Stock theft and missing stock that cannot be accounted for; Inaccurate stock levels; General business and operations inefficiencies, bad services, wrong activities; and Time$-$consuming administrative functions, such as stock purchasing, ordering, delayed payments tosuppliers; Financial in$-$accurate Lack of sales, in efficient sales, etcYour function is to advise the management of the business on their IT and business requirements, and to improve overall processes and efficiency of the business. The business does have a basic IT system in place $($such as basic excel and word$),$ but the system was installed when the business was started five years ago, and has become outdated. The existing system does not satisfy the needs of management, and is proving to be inefficient and impractical.