You have been appointed as the new Operations Manager, specifically to secure the assets of

XYZ railway organisation. XYZ have suffered over the years losses $($in the range of $+-$ R$40$

billion$)$ in its railway infrastructure including theft of coppers wires, vandalization of transformers

etc. In addition, XYZ has lost business opportunities to transport goods from business sectors

such as mines, agriculture etc. During this time, XYZ organization was left with no security

contract and leaving it vulnerable to theft of assets and damages of its infrastructure.

As the new Operations Manager, you are required to make a submission or a report to the

Executive Committee $($EXCO$)$ on how you can improve XYZ$$s situation. In particular, identify

and critically discuss the cause and effects of the inability of XYZ to provide services to its

business stakeholders. $($You are expected to make use of Ishikawa diagram$/$Fishbone

diagram$).$